Frequently Asked Questions

What does Nutty Designs sell?

Nutty Designs creates personalized gifts, mugs, graphic apparel, and humorous designs inspired by Desi and South Asian culture.

Can I personalize an item?

Personalization availability varies by product. On eligible listings, enter names, dates, or other requested details exactly as they should appear. Review spelling, capitalization, and dates carefully before checkout.

Do you offer free shipping?

No. Shipping charges are calculated at checkout based on the items in your order and the delivery destination.

How long will my order take?

Products are personalized and made to order, so production time is separate from carrier transit time. The delivery estimate shown during checkout is an estimate, not a guaranteed delivery date. Tracking information is provided when available after shipment.

Can I return or exchange my order?

No. Personalized and made-to-order items are final sale and cannot be returned or exchanged.

What if my order is damaged, defective, or incorrect?

Contact Nutty Designs promptly with your order number and clear photographs of the item and packaging. We will review orders that arrive damaged, have a production defect, or do not match the personalization details submitted with the order and provide an appropriate remedy.

What if I entered the wrong personalization?

Customers are responsible for reviewing submitted names, dates, spelling, capitalization, and other personalization before checkout. Because the item is made to order, it cannot be returned or exchanged for an error in details submitted by the customer. Contact us as quickly as possible; changes cannot be guaranteed after production begins.

How should I care for my item?

Care instructions depend on the product and material. Follow the instructions on the individual product page and any care information included with the item.

Is Nutty Designs the same business as TwoSidesOfTheFence on Etsy?

Yes. TwoSidesOfTheFence is the Etsy shop operated by the same business. Visit TwoSidesOfTheFence on Etsy to view the Etsy storefront and customer reviews.

How can I contact Nutty Designs?

Please use our contact page. Include your order number when asking about an existing order so we can help efficiently.